{"id":63,"date":"2026-11-08T22:23:30","date_gmt":"2026-11-08T21:23:30","guid":{"rendered":"https:\/\/open.dmware.it\/demo\/ritmo\/supporto\/"},"modified":"2026-11-08T22:23:30","modified_gmt":"2026-11-08T21:23:30","slug":"supporto","status":"publish","type":"page","link":"https:\/\/open.dmware.it\/demo\/ritmo\/supporto\/","title":{"rendered":"Supporto"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull rit-hero has-global-padding is-layout-constrained wp-container-core-group-is-layout-f7cd3e69 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--60)\">\n<p class=\"has-text-align-center is-style-eyebrow rit-eyebrow wp-block-paragraph\"><span>Supporto<\/span><\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center ware-words rit-display\" style=\"font-size:clamp(2.6rem, 6vw, 5rem);line-height:1\">Come possiamo<br><span>aiutarti?<\/span><\/h1>\n\n\n\n<p class=\"has-text-align-center has-contrast-soft-color has-text-color has-large-font-size wp-block-paragraph\">Trovi quasi tutte le risposte qui sotto. Per il resto, ti rispondiamo entro un giorno lavorativo.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-79fb870f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:38%\">\n<h2 class=\"wp-block-heading has-xx-large-font-size\">Domande frequenti<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:62%\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Su quali telefoni funziona Ritmo?<\/summary>\n<p class=\"wp-block-paragraph\">Su iPhone con iOS 16 o successivo e su Android 10 o successivo.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Posso usare Ritmo senza connessione?<\/summary>\n<p class=\"wp-block-paragraph\">S\u00ec: allenamenti ed esercizi scaricati funzionano anche offline.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Come recupero i miei progressi su un nuovo telefono?<\/summary>\n<p class=\"wp-block-paragraph\">Accedi con lo stesso account: progressi e abitudini si sincronizzano da soli.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Come disdico l\u2019abbonamento?<\/summary>\n<p class=\"wp-block-paragraph\">Dalle impostazioni dell\u2019App Store o di Google Play, alla voce Abbonamenti.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Come vengono usati i miei dati?<\/summary>\n<p class=\"wp-block-paragraph\">Solo per far funzionare l\u2019app. Non li vendiamo e puoi esportarli o cancellarli quando vuoi.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"contatti\" class=\"wp-block-group alignfull rit-alt has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<h2 class=\"wp-block-heading has-text-align-center has-xx-large-font-size\">Scrivici<\/h2>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-051e6ea1 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column rit-review is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-ware-icon\"><span class=\"ware-icon__box has-primary-color has-text-color has-base-background-color has-background\" style=\"border-radius:16px;padding:var(--wp--preset--spacing--20)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\" width=\"26\" height=\"26\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect x=\"2\" y=\"4\" width=\"20\" height=\"16\" rx=\"2\"\/><path d=\"m22 7-10 6L2 7\"\/><\/svg><\/span><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Email<\/h3>\n\n\n\n<p class=\"has-contrast-soft-color has-text-color wp-block-paragraph\"><a href=\"mailto:aiuto@ritmo.example\">aiuto@ritmo.example<\/a><br>risposta entro 24 ore<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column rit-review is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-ware-icon\"><span class=\"ware-icon__box has-primary-color has-text-color has-base-background-color has-background\" style=\"border-radius:16px;padding:var(--wp--preset--spacing--20)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\" width=\"26\" height=\"26\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"\/><\/svg><\/span><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Chat nell\u2019app<\/h3>\n\n\n\n<p class=\"has-contrast-soft-color has-text-color wp-block-paragraph\">Profilo \u2192 Aiuto \u2192 Scrivici<br>dalle 9 alle 18<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column rit-review is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-ware-icon\"><span class=\"ware-icon__box has-primary-color has-text-color has-base-background-color has-background\" style=\"border-radius:16px;padding:var(--wp--preset--spacing--20)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\" width=\"26\" height=\"26\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"9\" cy=\"8\" r=\"4\"\/><path d=\"M2 21v-1a6 6 0 0 1 6-6h2a6 6 0 0 1 6 6v1\"\/><path d=\"M16 3.13a4 4 0 0 1 0 7.75\"\/><path d=\"M22 21v-1a6 6 0 0 0-4-5.65\"\/><\/svg><\/span><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Aziende<\/h3>\n\n\n\n<p class=\"has-contrast-soft-color has-text-color wp-block-paragraph\"><a href=\"mailto:aziende@ritmo.example\">aziende@ritmo.example<\/a><br>Ritmo per il welfare aziendale<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"modulo\" class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-columns alignwide ware-form-section is-layout-flex wp-container-core-columns-is-layout-79fb870f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42%\">\n<p class=\"is-style-eyebrow rit-eyebrow wp-block-paragraph\"><span>Modulo di assistenza<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-xx-large-font-size\">Raccontaci<br><span>cosa succede.<\/span><\/h2>\n\n\n\n<p class=\"has-contrast-soft-color has-text-color wp-block-paragraph\">Pi\u00f9 dettagli ci dai (telefono, versione dell\u2019app, cosa stavi facendo), prima lo risolviamo.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:58%\">\n<div class=\"wp-block-group is-style-card ware-form-card is-layout-flow wp-block-group-is-layout-flow is-style-card--1\"><div class='fluentform ff-default fluentform_wrapper_3  ff_guten_block ff_guten_block-3 ffs_default_wrap'><form data-form_id=\"3\" id=\"fluentform_3\" class=\"frm-fluent-form fluent_form_3 ff-el-form-top ff_form_instance_3_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_3_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Assistenza<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='63' \/><input type=\"hidden\" id=\"_fluentform_3_fluentformnonce\" name=\"_fluentform_3_fluentformnonce\" value=\"9aaa34d316\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/demo\/ritmo\/wp-json\/wp\/v2\/pages\/63\" \/><div data-name=\"ff_cn_id_1\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_nome' id='label_ff_3_nome'>Nome e cognome<\/label><\/div><div class='ff-el-input--content'><input autocomplete=\"name\" name=\"nome\" id=\"ff_3_nome\" class=\"ff-el-form-control\" type=\"text\" data-name=\"nome\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_email' id='label_ff_3_email'>Email<\/label><\/div><div class='ff-el-input--content'><input autocomplete=\"email\" name=\"email\" id=\"ff_3_email\" class=\"ff-el-form-control\" type=\"email\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_2\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_argomento' id='label_ff_3_argomento'>Argomento<\/label><\/div><div class='ff-el-input--content'><select name=\"argomento\" id=\"ff_3_argomento\" class=\"ff-el-form-control\" data-name=\"argomento\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_3_argomento\"><option value=\"\">Scegli\u2026<\/option><option value=\"Account e accesso\"  >Account e accesso<\/option><option value=\"Abbonamento e pagamenti\"  >Abbonamento e pagamenti<\/option><option value=\"Allenamenti e programmi\"  >Allenamenti e programmi<\/option><option value=\"Problema tecnico\"  >Problema tecnico<\/option><option value=\"Aziende e welfare\"  >Aziende e welfare<\/option><option value=\"Altro\"  >Altro<\/option><\/select><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_3_dispositivo' id='label_ff_3_dispositivo'>Telefono<\/label><\/div><div class='ff-el-input--content'><select name=\"dispositivo\" id=\"ff_3_dispositivo\" class=\"ff-el-form-control\" data-name=\"dispositivo\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"false\" aria-labelledby=\"label_ff_3_dispositivo\"><option value=\"\">Scegli\u2026<\/option><option value=\"iPhone\"  >iPhone<\/option><option value=\"Android\"  >Android<\/option><option value=\"Entrambi\"  >Entrambi<\/option><\/select><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_messaggio' id='label_ff_3_messaggio'>Cosa succede?<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_3_messaggio\" name=\"messaggio\" id=\"ff_3_messaggio\" class=\"ff-el-form-control\" placeholder=\"Cosa stavi facendo, cosa ti aspettavi, cosa \u00e8 successo\u2026\" rows=\"5\" cols=\"2\" data-name=\"messaggio\" ><\/textarea><\/div><\/div><div class='ff-el-group    ff-el-input--content'><div class='ff-el-form-check ff-el-tc'><label aria-label='Terms and Conditions: Ho letto l\u2019informativa sulla privacy e acconsento al trattamento dei miei dati per ricevere una risposta. Contains 1 link. Use tab navigation to review.' class='ff-el-form-check-label ff_tc_label' for='consenso_privacy_6e78c9eaa4c6a473a3429d7fd169a874'><span class='ff_tc_checkbox'><input type=\"checkbox\" name=\"consenso_privacy\" class=\"ff-el-form-check-input ff_gdpr_field\" data-name=\"consenso_privacy\" id=\"consenso_privacy_6e78c9eaa4c6a473a3429d7fd169a874\"  value='on' aria-invalid='false' aria-required=true><\/span> <div class='ff_t_c'>Ho letto l\u2019<a href=\"https:\/\/open.dmware.it\/demo\/ritmo\/privacy\/\" target=\"_blank\" rel=\"noopener\">informativa sulla privacy<\/a> e acconsento al trattamento dei miei dati per ricevere una risposta.<\/div><\/label><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_no_style\"  aria-label=\"Invia la richiesta\">Invia la richiesta<\/button><\/div><\/fieldset><\/form><div id='fluentform_3_errors' class='ff-errors-in-stack ff_form_instance_3_1 ff-form-loading_errors ff_form_instance_3_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_3_1 = {\"id\":\"3\",\"ajaxUrl\":\"https:\\\/\\\/open.dmware.it\\\/demo\\\/ritmo\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"asteriskPlacement\":\"asterisk-right\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_3_1\",\"form_id_selector\":\"fluentform_3\",\"rules\":{\"nome\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 obbligatorio\",\"global_message\":\"Questo campo \\u00e8 obbligatorio\",\"global\":false}},\"email\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 obbligatorio\",\"global_message\":\"Questo campo \\u00e8 obbligatorio\",\"global\":false},\"email\":{\"value\":true,\"message\":\"Inserisci un indirizzo email valido\",\"global_message\":\"Inserisci un indirizzo email valido\",\"global\":false}},\"argomento\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 obbligatorio\",\"global_message\":\"Questo campo \\u00e8 obbligatorio\",\"global\":false}},\"dispositivo\":{\"required\":{\"value\":false,\"message\":\"Questo campo \\u00e8 obbligatorio\",\"global_message\":\"Questo campo \\u00e8 obbligatorio\",\"global\":false}},\"messaggio\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 obbligatorio\",\"global_message\":\"Questo campo \\u00e8 obbligatorio\",\"global\":false}},\"consenso_privacy\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 obbligatorio\",\"global_message\":\"Questo campo \\u00e8 obbligatorio\",\"global\":false}}},\"debounce_time\":300,\"file_upload_settings\":[]};\n                            <\/script>\n            <\/div>\n<\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Supporto Come possiamoaiutarti? Trovi quasi tutte le risposte qui sotto. Per il resto, ti rispondiamo entro un giorno lavorativo. Domande frequenti Scrivici Email aiuto@ritmo.examplerisposta entro 24 ore Chat nell\u2019app Profilo \u2192 Aiuto \u2192 Scrivicidalle 9 alle 18 Aziende aziende@ritmo.exampleRitmo per il welfare aziendale Modulo di assistenza Raccontacicosa succede. Pi\u00f9 dettagli ci dai (telefono, versione dell\u2019app, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-63","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/open.dmware.it\/demo\/ritmo\/wp-json\/wp\/v2\/pages\/63","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/open.dmware.it\/demo\/ritmo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/open.dmware.it\/demo\/ritmo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/open.dmware.it\/demo\/ritmo\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/open.dmware.it\/demo\/ritmo\/wp-json\/wp\/v2\/comments?post=63"}],"version-history":[{"count":1,"href":"https:\/\/open.dmware.it\/demo\/ritmo\/wp-json\/wp\/v2\/pages\/63\/revisions"}],"predecessor-version":[{"id":69,"href":"https:\/\/open.dmware.it\/demo\/ritmo\/wp-json\/wp\/v2\/pages\/63\/revisions\/69"}],"wp:attachment":[{"href":"https:\/\/open.dmware.it\/demo\/ritmo\/wp-json\/wp\/v2\/media?parent=63"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}